Temple Policies | CalicoKami

  • The Sacred Decrees of Our Sanctuary
    To ensure a fair and transparent journey for all our followers, we abide by these temple policies. Please read them carefully.

    The Return & Refund Sanctuary
    We want you to be fully satisfied with your divine creation.

    • Policy Duration: You have 30 days from the delivery date to initiate a return or exchange for eligible items.

    • Conditions for Return: To be eligible, the item must be unused, un-styled, unaltered, and in its original packaging with all tags attached.

    • The Return Process: To initiate a return, please contact us at [support email] with your order number. We will guide you through the process.

    • Custom & Final Sale Items: All custom-made wigs and wigs marked "Final Sale" are not eligible for return or exchange. This is due to their personalized nature.

    The Shipping Prophecy

    • Processing Time: Orders are meticulously prepared and blessed in our sanctuary within 1-3 business days before shipment.

    • Shipping & Delivery: We ship globally via trusted carriers like YunExpress. Delivery times vary by destination but typically range from 10-20 business days for standard shipping.

    • Shipping Costs: Costs are calculated at checkout based on your location and the weight of your order. We occasionally offer free shipping on orders over a certain amount—watch for our blessings!

    • Duties & Taxes (International Orders): For most destinations, we practice Delivered Duty Paid (DDP). This means the price you pay at checkout includes estimated import taxes and duties. You will not be charged any unexpected fees upon delivery. Please check your local customs policies for clarity.

    The Privacy Scroll
    Your trust is sacred.

    • Information We Collect: We collect only what is necessary to fulfill your order and serve you, such as your name, shipping address, and email.

    • How We Use It: This information is used to process your orders, manage your account, and (with your permission) send you marketing communications.

    • Data Protection: We implement a variety of security measures to maintain the safety of your personal information.

    Terms of Service

    • Intellectual Property: All content on this site, including images, text, and the CalicoKami logo, is our exclusive property and is protected by international copyright laws.

    • Product Representation: We strive for hyper-accurate product photos and descriptions. However, slight variations in color may occur due to monitor settings. Please refer to the written description for key details like length and weight.

    Contact the High Priests
    For any questions regarding these policies, please do not hesitate to summon us at:calicokami3@gmail.com